The Consumer Viewpoint

 

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Vol. 3 Issue 1

Winter/Spring  
 

Consumer Advocacy Partnership
              Develops Policy on Wellness and     
                                                            Recovery 


Problem

Mental health consumers in New Jersey, or those people who have been diagnosed with mental illnesses and who use public mental health services, often fail to recover because the systems of care and treatment available to them are designed without wellness and recovery in mind. 

For many people with mental illness diagnoses, their original symptoms often present as behavioral problems, rather than as biochemical illnesses.  For example, symptoms of depression include lack of motivation, hopelessness, fatigue, and other feelings that most often result in people performing far less well than they and their loved ones expect.  Similarly, symptoms of schizophrenia include hearing voices that interfere with concentration and focus.  And people with anxiety disorders often feel such                       debilitating fear that they are unable to go about their ordinary tasks, assignments, and obligations.

In a majority of cases, consumers experience a series of losses—in school, at work, in relationships, with finances—that go on for many years before they discover the possibility of treatment, let alone wellness, recovery, and rehabilitation.  During that time of loss and degradation, most consumers remember being told by family, friends, and even physicians that they
will never recover their mental health and will never be able to achieve the life goals they’d set for themselves before symptoms began. 

By the time consumers have reached the New Jersey public mental health system, their self-esteem is    usually shattered and their own confidence in their ability to recover is non-existent.  For the vast majority of consumers, they meet a system of care that’s designed around “illness,” rather than “wellness and recovery.”   In some cases, consumers are further dehumanized and disenfranchised by staff who were never trained in the concepts of wellness and recovery, who talk down to them, who ignore them, and who invalidate their slight hopes of returning to their lives and their dreams.

As a result, a large number of consumers in New Jersey’s public mental health systems remain in the system for most of their lives, alternating between hospitals, jails, and community programs that are not designed with services that would ultimately get them back to work or school, back to independent   housing, and back to relationships that enrich and support them as they attempt to live full lives while managing a chronic, mental illness.
 

Background 

People diagnosed with serious mental illnesses are capable of holding gainful and meaningful employment, getting married, rearing children, practicing their religion, joining clubs, enjoying hobbies, voting, participating fully in the community—in short, living meaningful and productive lives. 

This concept, called wellness and recovery, has long been advocated by mental health consumers, as well as progressive researchers, providers, and public policy experts.  Now that research has demonstrated its validity—and with the consumer movement pushing the envelope—the idea that people with mental illnesses can recover and obtain a sense of wellness has been granted wider acceptance; some policy makers and providers say they are redesigning public systems of care and traditional mental health services, respectively, to implement the new paradigm, or vision. 

There may be some lack of consensus in regard to a definition of wellness and recovery.  Living a full life in the context of dealing with one’s mental illness is one commonly accepted definition.  By definition, wellness and recovery does not mean being symptom-free, but does mean living with hope.  Another  definition holds that people can fully recover from the condition that is commonly called mental illness itself, not just regain functioning while continuing to be mentally ill.  Wellness and recovery can also stem from people’s own natural healing processes and the fact that people’s bodies adjust and change over time.  The kinds of services and supports people get may be less important than people’s own natural ability to recuperate and heal.  There may be a number of factors—including biological, environmental, psychological, and spiritual—that contribute to wellness and recovery, depending on the uniqueness of each person. 

Clearly, in order to promote wellness and recovery, the mental health system will have to abandon the  traditional service model in favor of a new paradigm.  Such a shift, driven by consumers, has been taking place around the country, in such states as New Jersey, California, Ohio, Pennsylvania, and others. 

The necessity of such a shift has been confirmed by a number of studies worldwide.  One such research project was a landmark study of deinstitutionalized patients in the United States that began in the mid-1950s, when 269 people were released from the back wards of Vermont State Hospital and provided with a model rehabilitation program in the community.  Three decades later, 262 of the 269 were located and assessed, and it was found that approximately two-thirds of them had achieved significant levels of recovery.  This was in contrast to a matched control group of patients released from a Maine state hospital, who had received traditional treatment and hadn’t done as well in the community.  Courtnay M. Harding, Ph. D., an internationally known researcher who worked on the study, said that as a result, “we have very strong data that community reintegration, rehabilitation and self-sufficiency models—which was what the Vermonters had—are far superior to the Maine model of medication, entitlements, maintenance, and stabilization.”

In order to gather input from New Jersey’s consumers specifically, the Consumer Advocacy Partnership hosted a Wellness and Recovery Consumer Forum in November, 2003 about wellness and recovery.

The Partnership heard testimony from consumers on the following questions:

1.       What Is Your Vision of a Wellness and Recovery-Oriented System?

2.       What Steps Do We Need to Realize It?

3.       What Attitudes Do We Need to Change?

4.       What Are Your Hopes for the Future?

Position 

Consumers in New Jersey want mental health services that help them recover, rebuild, and reclaim the lives that started disintegrating once they began exhibiting symptoms of mental illness.   

Specifically, consumers want programs such as supportive housing, supported employment, and peer  support, to be adequately funded and implemented in the community to maximize the chances that they will ultimately be able to live with a minimum of public assistance, if any at all.   

In order for New Jersey’s public mental health system to evolve in the direction of Wellness and Recovery, consumers believe that our Division of Mental Health Services (DMHS) must collaborate with other departments, such as Community Affairs, Labor, Health and Senior Services, and Corrections to focus on the fundamental human needs of housing, equal and meaningful employment with opportunity for advancement, education, and culturally competent care.  DMHS must respond to consumers’ calls for programs that educate consumers about their illnesses, their medications and treatments, that educate professionals and family members about the real possibility of wellness and recovery, and that educate the public at large that mental illness is a real, treatable, and manageable condition. 

Consumers in New Jersey want a significant increase in the numbers of consumer providers who serve in the public system as a way to ensure that care is compassionate and based on firsthand knowledge of best practices that lead people back to their lives.  These consumer providers must work in hospitals, self-help centers, community service teams, day programs, and partial care programs where they can promote in their clients the sense of hope and self-determination necessary for wellness and recovery. 

Consumers in New Jersey accept responsibility for the maintenance of their mental illnesses and want our public system to provide services that are oriented not toward illness and dependence, but on health, wellness, independence, and dignity.   

  Consumers from 21 Counties Walk for Justice in Camden  

MHANJ’s Government Affairs Department had an opportunity to help organize a state-level  response to a tragedy in Camden County in which a person with a mental illness was murdered while in the county jail.  MHA of Southwestern New Jersey Executive Director, Mary Lynne Reynolds, of course, responded immediately to the event through letters to the editor and county level advocacy.

But when a consumer in the county who’d been friends with the victim approached Director of Consumer Advocacy, Marie Verna, to see if there could be an organized response from all counties in the state, both offices were able to work hand-in-hand to hold a Vigil for Joel Seidel, the victim, and a Community Walk for Justice to the Camden County jail.

The event was held on February 27, the one-month anniversary of the death, and began with a memorial to Seidel at St. Paul’s Episcopal Church.  From the church, the more than 300 advocates in attendance, who hailed from all counties in New Jersey, walked to the jail, where they created a makeshift memorial to Seidel.  The  advocates, many of whom were consumers who had been incarcerated, called for passage of state and federal bills that would divert people with mental illnesses from jails, increased funding for the community mental health system, and higher level investigations into the tragedy, which easily could have occurred anywhere in New Jersey. 

Since the event, MHANJ’s affiliates around the state have come together to raise awareness about this critical issue in their own counties and in Trenton.

               Consumers Gearing Up for Budget Battle     

Most policy and government affairs experts will tell you that last year’s budget victories were a direct result of consumers getting organized and voicing their strong opinions on Governor James E. McGreevey’s    proposed budget.  This year, we’re planning several strategies and events that we believe will, once again, mean that the voice of mental health consumers is heard in Trenton.

In early May, (date to be determined), we’ll once again host a Consumer Budget Forum at the Statehouse in Trenton, where consumers will speak directly to elected and appointed officials about the most important pieces of the Governor’s budget proposal, which he announced in late February: 

  •   Redirection II

  •   Office of Children’s Services

  •   Cost of Living Adjustments for Direct Care Salary Workers, including consumer-            
    providers

  •    Prescription Co-Payment of up to $10.00/month/person for those on Medicaid (Fee for
     Service) and General Assistance. 

 Please contact the office in Trenton if you’d like to help fight the budget fight!